For app or any related technical support, please contact support@myflights.me. The easiest way is Settings → Help & support → Contact support in the app: the email then already contains your support code, app version and device, so we can find your account. Writing from another app? Please include the support code shown there, or the email address you signed in with.
For data privacy related questions, please read our privacy policy and reach out to privacy@myflights.me for related inquiries.
To send compliments or any other inquiries, please contact team@myflights.me.
Please also visit our Facebook page to contact us via Facebook Messenger, leave a post or vote on our page.
And lastly: please rate our app on the App Store.
Which devices are supported?
myFlights.me requires iOS 17 or later.
How do I delete my account and data?
In the app, open Settings and tap Delete account and data. This removes your flights, your account and its sign-in methods and email addresses from our backend. You can also email privacy@myflights.me.
My flights are missing after updating the app.
If you signed in with Apple, Google or Facebook before, the app asks you once to sign in again to restore your data. Use the same sign-in as before. If you chose "Continue as guest", sign in later in Settings, and your flights are combined.
I use myFlights on more than one device.
Sign in with the same method on each device. In Settings you can connect further sign-in methods (Apple, Google, Facebook, email) to the same account.
My TripIt imports stopped working.
Disconnect and reconnect TripIt in the app's Settings.